What is the purpose of the onboarding process in Guidewire implementations?

The onboarding process in Guidewire implementations is primarily aimed at providing training and familiarizing users with the system. This is crucial because successful implementation hinges on user acceptance and proficiency. As users are introduced to the new system, they learn how to navigate and utilize its features effectively, which directly impacts their productivity and satisfaction. Training sessions during onboarding help in addressing users' questions and concerns, ensuring they understand both the functionalities of the system and how it aligns with their specific roles within the organization.

While user feedback during construction is important for development, it is not the primary focus of onboarding. Collecting data for system updates and assessing user readiness for deployment are certainly valuable in the broader context of implementation, but the immediate goal during onboarding is to empower users with the knowledge and skills they need to operate the system confidently from day one.